Shipping Guarantee

We take pride in the fact that our relationship with you does not end when taking home a puppy from us. As conscientious breeders, experienced puppy counselors, and die-hard puppy lovers, we’d like to believe nothing can ever go wrong with our puppies. However, certain things are never in our control…

A puppy’s health is dependent on a lot of factors like genetics, exercise, food & nourishment, and overall care. If something does go wrong, we always strive to help, Often at times even when our guarantee doesn’t cover it. While we may not be able to guarantee that your puppy will never have a health problem, We guarantee that we will do our best to ensure your new family member is a healthy one!.

Exceptions To Our Guarantee

Nothing delights us more than knowing we were able to bring a healthy, happy puppy to you. We do seek out your help to ensure your puppy remains healthy. Here are a few measures that will help:

Send us a copy of the examination (medical record) within 2 business days of receiving your puppy. The examination must be performed by a licensed veterinarian. Your puppy will come with up-to-date, age-appropriate vaccinations, so make sure you do not vaccinate within the first ten days of receiving your puppy.

The daily healthcare and maintenance of your pet, including all the recommended immunizations and examinations.

While we de-worm and vaccinate your pup till the departure date, we’d like you to continue proper de-worming and conducting regular exams up to 16 weeks of age or more (or as recommended by the veterinarian).

How Shipping Works

We use Royal Paws for all our delivery within the country. They’re well trusted and reliable plus offer first class o your pet to your address you can make your research of you want. Delivery is carried within 24 hours depending on your location. 

How To Track Your Delivery

Once your puppy has been successfully registered and ready for delivery the agency will provide you with a valid tracking number which you can use to track and know the departure and arrival time of the puppy over to your home address. This way you can monitor the delivery all the way to your home address